Most solutions are a quick spray, scrub, or pour. Find step-by-step guides for each product on their webpage or check out our Care Tips page for in-depth tutorials.
Questions on specific product lines? We’ve got you, just scroll down.
Because we all explore different paths, the care you need depends on how often you use your gear, and what it goes through. You can trust your own judgement, but for reference:
We’re here to take care of your gear, not change or damage it. We’ve rigorously tested our solutions to ensure they preserve both appearance and functionality. Follow the directions, check material compatibility, and your gear will maintain its peak condition.
Don't worry, we’re here to take care of your gear, not change it or damage it. We’ve rigorously tested our solutions to ensure they preserve both appearance and functionality. Follow the directions, check material compatibility, and your gear will maintain its peak condition.
Yes, and they smell amazing. We’re making your gear care ritual a full sensory experience.
Our formulations are non-toxic, water-based and solvent-free.
Unlike traditional aerosols, our alu-air© technology eliminates VOCs and harmful chemicals. Better for your skin, lungs, and performance. Learn more about our commitment to sustainable innovation.
Not all sneakers are destined to live the same life. One application should protect your trusty everyday beaters for about a month, whereas if you use it on the special ones you only crack out on the weekend, we’re talking much longer protection. In general, reapply as you see fit, but rest easy knowing they’re safe for the foreseeable.
Absolutely. Our Protector has been tested on a vast range of materials—from canvas, leather and flyknit, to rubber, suede and nubuck. Make sure to follow the instructions when applying and, if you want to be extra cautious, carry out a spot test first. (Seeing the water slide right off under the tap never gets old.)
Microfiber is great for picking up stains and cleaning sensitive surfaces, but we know it isn’t the perfect solution. We are looking into sourcing a more sustainable alternative that works just as well, and when we do, you’ll hear us shouting about it!
Fortunately, our microfiber cloth can last for a very long time, and keeps its shape due to its reinforced edges, so you won’t need to buy a new one any time soon. Just don’t wash it more than you need to and when you do, avoid using bleach or fabric softener. To further minimize its environmental impact, you can invest in a microfiber-catching laundry bag that reduces fiber shedding and filters the fibers that do shed.
Our solutions are non-toxic, water-based and solvent-free. They’re designed to preserve your footwear and apparel while taking care of your health and the environment.
Learn more about our commitment to sustainable innovation.
Everything's manufactured in Europe. We craft our solutions in a Cradle to Cradle Certified® facility, and we produce our packaging in an NSF-certified factory.
alu-air© is the world’s first aluminum air-powered device, designed to tackle plastic waste and carbon emissions.
Emitting pure product at high pressure without harmful propellants, it cuts CO2 emissions by 79% compared to traditional aerosols. The can is made from 95% recycled aluminum, using 90% less energy to produce than new materials. No plastic labels, no internal plastic coating – just a smart, efficient design that’s easy to recycle.
Want to know more? Contact us through the alu-air© website.
It depends on what's inside. For reference, a large bottle of Refresher treats around 30 pairs of shoes, while a large bottle of Protector shields about 20 pairs.
You'll find the approximate use span on each product's webpage.
The alu-air© bottle can be simply recycled with your general plastic waste.
For specific recycling instructions, please check your local guidelines to ensure proper disposal.
Not anymore, but it's easy: every DFNS order goes through Amazon. You can also find us in stores, as we work with partners around the world to sell our products in physical shops.
Yes, you can make a return request within 14 days after the day your order was delivered. Just follow these steps:
DFNS B.V.
James Wattlaan 7
5151 DP Drunen
The Netherlands
Please note we only offer refunds if the product packaging is unopened and in a resellable condition, and the product is unused. We reserve the right to reject any return request that does not comply with these requirements.
Please note that all return shipping costs are the customer’s responsibility. For any additional information, please email info@dfns.com.
Unfortunately, that’s not possible. We suggest you return your current order and place a new one.
Damaged product or wrong item? Please contact the retailer first. They'll look into what went wrong and get in touch with us if needed. If something doesn't feel right with the product performance itself, you can reach us at info@dfns.com.
We usually sound out the letters, but whatever rolls off the tongue works fine.
The name 'DFNS' plays on the age-old sporting mantra of 'Offense sells tickets. Defense wins championships.'
We care about what you think as much as we care for your gear, so that’s a lovely question. You can share your experience with any of our products through Amazon or Google.
Your adidas pieces deserve care as good as their performance. Our adidas CARE by DFNS solutions are designed to help you keep them in play for longer, without compromising on sustainability.
Absolutely. Our Sports and Originals solutions are tailored to each line's unique materials, functionalities, and needs.
Yes – you'll find us in most adidas stores worldwide.
